50tk's Privacy Policy
50tk is fully committed to protecting your personal information. This policy provides a complete description of how we collect, use, and protect your information.
Introduction
50tk is a trusted online gaming platform in Bangladesh. We are fully aware that the personal information of our users is highly sensitive and valuable. This Privacy Policy applies to every individual who uses our website https://50tk.bar.
This document has been prepared in accordance with Bangladesh's applicable data protection standards and international best practices. By registering an account on 50tk or using this site, you will be considered to have voluntarily and knowingly consented to the terms of this privacy policy.
Our primary goal is to provide you with a safe, transparent, and enjoyable gaming environment. We are always committed to protecting the privacy of your information, and under no circumstances will your information be used or disclosed without authorisation.
If you have any questions or concerns about this policy, please contact our support team: [email protected] — we are available 24/7 to assist you.
What Information We Collect
2.1 Information You Provide Directly
When you open an account on 50tk, make a transaction, or contact our support team, you directly provide us with the following information:
- Full name (in Bengali or English)
- Date of birth — for age verification (to confirm 21+)
- Email address
- Mobile number
- Payment method details (bKash, Nagad, Rocket, or Upay account number)
- National ID card or passport number (where applicable, for identity verification)
2.2 Automatically Collected Information
When you visit the 50tk website, our system automatically collects certain technical information. This information is used to ensure the security of the platform and to improve your experience:
- IP address and device identifier
- Browser type and version
- Operating system information
- Time and duration of site visits
- Pages viewed and navigation patterns
- Data collected through cookies and similar tracking technologies
2.3 Transaction-Related Information
Your deposit and withdrawal history, bonus usage, game play records, and account balance information are stored securely in our system. This information is used solely for managing your account and resolving disputes.
Purpose of Using Information
50tk uses your information only for legitimate and fair purposes. The main purposes for which we use your information are described in detail below:
Account Management
Your information is used to create and maintain your account, verify your identity, ensure login security, and manage all activities related to your account.
Transaction Processing
Your payment information is used to complete deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay quickly and accurately, and to maintain a record of transactions.
Customer Support
Our 24/7 live chat and email support team may access your account and transaction information to resolve your issues quickly.
Fraud Prevention and Security
Your device and behavioural information is analysed to detect and prevent suspicious activity, fraudulent transactions, and account hacking attempts.
Service Improvement
Aggregated data is used to improve user experience, develop new features, and resolve technical issues on the platform.
Legal Compliance
Necessary information is retained to comply with applicable laws and regulations and to assist authorities in lawful investigations.
Data Storage and Security
4.1 Technical Security Measures
50tk uses the highest industry-standard security technology to protect your information. SSL encryption is active on our platform, ensuring that all your information is transferred in encrypted form.
- 256-bit SSL encryption — on all data transfers
- Regular security audits and vulnerability testing
- Firewall and intrusion prevention systems
- Two-factor authentication option
- Automatic suspicious login detection
4.2 Data Retention Period
We retain all your information for as long as your account is active. Even after an account is closed or deactivated, certain information may be retained for a period of time as required by legal obligations and for dispute resolution purposes. After this period, information is completely deleted or irreversibly anonymised.
4.3 Response to a Data Breach
In the event of a data security breach for any reason, we will take the necessary steps without delay and notify affected users at their registered email address as quickly as possible. Our incident response team is active at all times.
Sharing Information with Third Parties
50tk never sells your personal information to third parties or discloses it for commercial purposes. However, information may be shared with third parties in the following limited circumstances:
- Payment Processors: The minimum information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared. These organisations operate under their own privacy policies.
- Game Providers: Game providers including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, Microgaming, Ezugi, and NetEnt may receive technical data to ensure fair play.
- Legal Obligations: We may be required to disclose information in response to a court order or a lawful request from a government authority.
- Fraud Prevention: Information may be shared with specialised security partners to detect and prevent fraudulent activity.
Outside of the above cases, your information will not be disclosed to any third party. All our partners are contractually bound to adhere to the same privacy standards.
Cookies Policy
6.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. 50tk uses cookies to improve your browsing experience, remember your login state, and customise the site according to your preferences.
6.2 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the site. They store login sessions, security tokens, and language preferences.
- Functional Cookies: Remember your previous preferences to improve your experience on subsequent visits.
- Analytical Cookies: Collect aggregated statistics to understand which parts of the site are used most.
- Security Cookies: Help prevent fraud and cyber attacks.
6.3 Managing Cookies
Cookies can be disabled at any time from your browser settings. However, disabling essential cookies may affect some important site functionality and it may not be possible to maintain your login state.
Your Rights
As a registered user of 50tk, you have the following rights regarding your personal information:
Right to Access Information
You have the full right to know what information we hold about you. Upon request, we will provide a summary of the information stored in your profile.
Right to Correct Information
If any information in your profile is incorrect or incomplete, you have the right to request a correction. We will correct it as quickly as possible, subject to verification.
Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, it may not be possible to delete information that is subject to legal obligations or related to active transactions.
Right to Restrict Processing
You may request that the processing of your information be restricted for specific purposes, particularly in relation to marketing communications.
To exercise any of the above rights, write to our support email: [email protected]. After receiving your request, we will take the necessary steps within a reasonable time and notify you.
Protection of Minors
50tk strictly prohibits anyone under the age of 21 from opening an account. This platform is operated for adults only (those aged 21 or older).
We take steps to verify age at the time of registration. If it comes to our attention that an account belongs to a person under the age of 21, we will immediately suspend that account and cease all processing of their information.
If you believe that a minor is using our platform, please let us know at [email protected]. We will investigate immediately.
Payment Information Security
Financial information is treated by us with the utmost sensitivity. 50tk maintains the following measures to protect your payment information:
- Your full bKash, Nagad, Rocket, or Upay account details are never stored on our servers — only transaction reference numbers and masked account information are kept.
- All payment transactions are completed through the secure gateway of the relevant mobile banking platform.
- Withdrawal requests are sent only to registered payment accounts, which ensures identity protection.
- Suspicious financial activity is automatically flagged for review.
The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800. Withdrawal funds typically reach your account within 15 minutes to 2 hours.
Policy Changes and Contact
10.1 How Policy Changes Are Made
This privacy policy may be revised from time to time in response to improvements in service standards, legal changes, or technological developments. In the event of significant changes, we will:
- Publish a notice on the site
- Notify registered users by email
- Update the date of the change on this page
Continued use of the site after a change will be considered as your agreement to the new policy.
10.2 Contact Us
If you have any questions, complaints, or information-related requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 through the website
- Support Language: Bengali and English
Our privacy team takes all requests seriously and aims to respond within a reasonable time.
50tk's Promise: We respect the privacy of your information as a fundamental right. By following SSL encryption and the highest security standards, we ensure that your experience is completely safe and secure.